We respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use and protect your information.

The coaching services offered by Shada Alshawwa are operated by Shada Fasting, LLC, a company registered in the State of Delaware, United States. This policy applies to shadafasting.com, our lead forms on Facebook and Instagram, and all channels through which you contact us.

By using our website or completing any of our forms, you agree to the terms of this policy.

We only collect information you share with us directly, or information we need to provide our services:

• Contact information: your name, phone or WhatsApp number, email address and country.
• Your answers to form questions: such as the challenges you face with food, how long you've faced them, and how ready you are to start a program.
• Booking information: the time of your clarity call and any notes you add when booking.
• Payment information: payments are processed by secure third-party payment providers. We do not store your card details.
• Technical information: when you visit our website, we may collect general information such as your device type, browser and the pages you visited, through cookies and measurement tools such as Meta Pixel.

We treat your answers about your relationship with food as strictly confidential, and use them only to understand your needs and prepare for your call.

We use your information only for the following purposes:

• To contact you by WhatsApp, phone or email to book your free clarity call.
• To provide information about our programs and answer your questions.
• To send you updates about Shada's programs and services.
• To deliver coaching services if you join one of our programs.
• To improve our website and advertising, and understand what is helpful to our audience.

We never sell your personal information, and we do not use it for any purpose other than those listed here.

We do not share your information with anyone for marketing purposes. We only work with trusted service providers who help us run our business, and who are committed to protecting your data and not using it for any other purpose:

• Customer management and communication: to store contact details and send messages.
• Advertising: Meta (Facebook and Instagram), through which our lead forms are collected.
• Booking and payments: scheduling tools and online payment providers.
• Online community: the GoKollab platform, for members who join our community.

We may also disclose your information if required by law, or to protect our rights and the safety of our users.

We keep your information for as long as we are in contact with you or you take part in our programs, and afterwards for as long as required by law or for accounting purposes. You can ask us to delete your information at any time.

We take reasonable measures to protect your information from unauthorized access or use. However, no method of electronic transmission or storage is 100% secure.

Because our company and most of our service providers are based in the United States, your information may be transferred to and stored outside your country.

You have the right, at any time, to:

• Request a copy of the information we hold about you.
• Correct any inaccurate information.
• Request that your information be deleted.
• Unsubscribe from marketing messages.

Our services are intended for people aged 18 and over, and we do not knowingly collect information from anyone under that age.

We may update this policy from time to time. Any changes will be posted on this page with the date of the latest update.

For any question about your privacy, or to make any of the requests above, contact us at:

• Email: info@shadafasting.com
• Website: shadafasting.com
• Company: Shada Fasting, LLC – State of Delaware, United States